Privacy Policy
Iconic Foundations
This Privacy Policy explains how Iconic Foundations ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us, including through our customer relationship management (CRM) system, Stripe payment processing, and communication platforms like WhatsApp.
1. Information We Collect
We collect personal information directly from you when you engage with us, including but not limited to:
Contact Information: Name, email address, phone number. Business Information: Company name, business type, business goals. Payment Information: Credit card details, billing address (via Stripe). Communication Data: Messages exchanged via WhatsApp, email, or other communication channels. Website Usage Information: IP address, browsing behaviour, and other analytics collected via cookies.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including but not limited to:
Processing payments via Stripe.Managing customer relationships through GoHighLevel CRM.Communicating with you via WhatsApp and other platforms.Tailoring marketing and sales efforts based on your business needs.Sending invoices, appointment reminders, and service updates.Ensuring compliance with legal obligations, including tax and billing records.
3. Payment Processing
We use Stripe for secure payment processing. Stripe collects your payment information directly and processes it in accordance with their privacy policy. We do not store full credit card numbers or payment details on our servers.
For more details on Stripe's privacy practices, please review
4. CRM System
We use GoHighLevel as our CRM platform to manage client data, communication, and customer journeys. GoHighLevel collects and processes your data on our behalf, and we take steps to ensure that your information is stored securely.
For more details on GoHighLevel's privacy practices, please review
5. Communication via WhatsApp
We use
for client communication, including sharing updates, responding to queries, and facilitating customer service. WhatsApp communication is subject to WhatsApp’s terms of service and privacy policy. Please ensure that your communications through WhatsApp comply with applicable data protection laws.
For more details, please review
6. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Such as Stripe for payment processing and GoHighLevel for CRM management. Legal Obligations: Where required by law or to enforce our terms and conditions. Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer your personal information as part of that transaction.
7. Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, please note that no system can be completely secure, and we cannot guarantee the security of your information.
8. Your Data Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: Request a copy of the data we hold about you.Correction: Request corrections to any inaccurate or incomplete data.Deletion: Request the deletion of your data, subject to legal obligations.Objection or Restriction: Object to or request that we limit how we process your data.
To exercise any of these rights, please contact us at
9. Data Retention
We retain your personal information only for as long as necessary to provide our services, fulfil legal obligations, or resolve disputes. Once no longer required, we securely delete or anonymise the data.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the revised policy will indicate the date it was last updated.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]